Shipping & Handling

SHIPPING

We currently ship to customers within the United States only.  All orders are shipped via UPS from our warehouse in California, 91761.

 

We offer FREE UPS Ground shipping on all orders of $99 or more shipping within the continental United States only.  When shipping to multiple addresses, only shipping to the first address will qualify for Shipping Offer; standard shipping will apply to all other addresses.  For orders less than $99 or to Alaska and Hawaii, standard UPS shipping rates apply.

 

For an additional fee, we offer expedited shipping - three day, two day, and next day options on most items to better meet your needs.  When available, these delivery services and their rates are detailed during checkout.

 

We cannot ship to PO Boxes.

 

 2017 Holiday Shipping Schedule:

 

  • We ship from our warehouse in California, 91761.  We recommend that you check the most up-to-date “time in transit” details at www.ups.com/ctc before choosing your shipping method during the holidays.
  • Monday, Dec. 18 – Last day to ship UPS 3 Day Select for delivery before Christmas. All 3 Day Select packages picked up today will be delivered on Friday, Dec. 22.
  • Tuesday, Dec. 19 – All UPS 3 Day Select packages picked up today will be delivered on Tuesday, Dec. 26.
  • Wednesday, Dec. 20 – Last day to ship UPS 2nd Day Air for delivery before Christmas.  All UPS 2nd Day Air packages picked up today will be delivered on Friday, Dec. 22.
  • Thursday, Dec. 21 – Last day to ship UPS Next Day Air for delivery before Christmas.  All UPS Next Day Air packages picked up today will be delivered on Friday, Dec. 22.  All UPS 2nd Day Air packages picked up today will be delivered on Tuesday, Dec. 26.
  • Friday, Dec. 22 – Orders must be received by 11:00 AM Pacific Time (8:00 AM Eastern Time) to ship Friday.  Orders received after this time will ship Tuesday, Jan. 2, 2018.
  • Monday, Dec. 25 – Christmas Day – UPS and PB Aristo Inc. Holiday – no order processing.
  • Tuesday, Dec. 26 – Friday, Dec. 29 – PB Aristo Inc. Holiday – no order processing.
  • Monday, Jan. 1, 2018 – New Year’s Day – UPS and PB Aristo Inc. Holiday – no order processing.

 

ORDER PROCESSING

We ship standard orders within one business day of order receipt and payment verification.  Expedited orders placed before 2:00 PM Pacific Time (5:00 PM Eastern Time) will ship the same day pending payment verification.  No order processing or delivery will occur on weekends or holidays.  Orders received on weekends or holidays will be processed the next business day.

 

If an item in your order is out of stock, we will notify you via e-mail within one business day.

 

 

DELIVERY 

Orders will typically arrive within 5 to 10 business days (Monday through Friday, excluding holidays), depending on your shipping location.  If you need faster delivery, please choose one of our expedited services.  When available, expedited shipping to Rural Routes, remote locations, Alaska and Hawaii may require an additional 1-2 business days to arrive.

 

All delivery times are estimates.  The total time needed to deliver your package may be longer.  PB Aristo Inc. is not responsible for delays in delivery due to events beyond our control, including labor strikes, transportation failures or acts of nature.

 

 

SALES TAX 

We are legally required to collect sales tax in the state of California where we maintain a physical presence.  The applicable amount of sales tax is 8% charged to any order shipped to a California address.